# Members and roles

> What workspace Owners, Admins and Members can do in Emailit, how to change a member's role or remove them, and how AppSumo member caps work.

Every person in a workspace has a role that decides what they can change. This page lists exactly what each role can do, and how admins manage the member list. To add people, see [Invitations](/docs/workspaces/invitations/).

## Roles

| Role | Description in the dashboard | Who has it |
| --- | --- | --- |
| **Owner** | Not a separate role. The owner is an Admin who can't be removed or demoted. | The person who created the workspace |
| **Admin** | "Full access to workspace settings, members and billing." | The owner, and anyone given the Admin role |
| **Member** | "Can manage emails, campaigns, contacts and templates." | The default for invitations, and everyone who joins with an invite code |

The member list shows Owners as **Admin**.

## Permissions

| Action | Admin | Member |
| --- | --- | --- |
| Send email, compose, cancel, retry and forward | Yes | Yes |
| View emails, logs, events and analytics | Yes | Yes |
| Add, verify and configure sending domains | Yes | Yes |
| Delete a sending domain | Yes | No |
| Create, rename, regenerate or delete API keys | Yes | No |
| View API keys | Yes | Yes |
| Create and manage webhooks | Yes | Yes |
| Manage suppressions | Yes | Yes |
| Contacts, audiences, custom fields, templates, campaigns, forms and automations | Yes | Yes |
| View the member list, invitations and invite codes | Yes | Yes |
| Invite members, create or revoke invite codes, cancel invitations | Yes | No |
| Change roles and remove members | Yes | No |
| Rename the workspace | Yes | No |
| Change data retention and automatic suppression | Yes | No |
| Request production access (workspace verification) | Yes | No |
| Request a custom plan or a dedicated IP | Yes | Yes |
| Reply to workspace requests | Yes | Yes |
| Request a sending limit increase | Yes | Yes |
| View billing, usage and invoices | Yes | Yes |
| Buy credits, change plan, activate add-ons | Yes | No |
| Change payment method, billing email, billing address and auto-refill | Yes | No |
| Claim [referral credits](/docs/programs/referrals/) into the workspace | Yes | No |

If a Member tries an admin-only action, the dashboard shows "Admin access required". Your role doesn't affect API keys: an API key has its own [scope](/docs/developers/api-keys/), no matter who created it.

## Manage members

Open **Workspace → Settings → Members**. The list shows **Email**, **Role**, **Joined** and **2FA** for every member, plus pending invitations. You can search and filter it.

### Change a member's role

1. **Open the menu.** Select the **…** button on the member's row and choose **Change Role**.

2. **Pick the role.** Choose **Admin** or **Member** and save.

You can't change your own role, and nobody can change the owner's role. To step down as an admin, ask another admin to change your role.

### Remove a member

Select **…** > **Remove** on the member's row and confirm. They lose access to the workspace immediately, but keep their Emailit account and any other workspaces.

You can't remove yourself, and the owner can't be removed. Emails, keys and other data a removed member created stay in the workspace. If they had access to API keys, [regenerate](/docs/developers/api-keys/) the keys they knew.

### Two-factor column

The **2FA** column shows **Enabled** when a member signs in with an authenticator app and **Disabled** when they use emailed codes. Invitations show **Pending**, and **Unknown** means the status couldn't be loaded. See [Two-factor authentication and passkeys](/docs/account/two-factor-and-passkeys/).

## Member limits

Workspaces have no member limit, except workspaces with an [AppSumo license](/docs/billing/appsumo/). A license tier allows as many members as its tier number: tier 1 allows 1 member, tier 6 allows 6. Pending email invitations count toward the cap. When the cap is reached, inviting another person fails with "This AppSumo license includes N workspace member(s)."

## Related

- [Invitations](/docs/workspaces/invitations/)
- [Workspace settings](/docs/workspaces/settings/)
- [API keys](/docs/developers/api-keys/)

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Source: https://emailit.com/docs/workspaces/members-and-roles/