# Logs & Deliveries

> Search every email, follow each delivery attempt with the receiving server’s exact SMTP response, and see opens, clicks and spam scores. Request logs for API and SMTP included.

Know exactly what happened to every email. Search every message, follow each delivery attempt with the receiving server’s exact response, and see opens, clicks and spam scores in one place.

## At a glance

- **14** clear email statuses, from accepted to complained
- **Every** delivery attempt with the remote SMTP response
- **365 days** of message activity on Pro and Business
- **API + SMTP** request logs with errors and durations

## A live log you can actually search

Filter by status, type, domain, API key or date. Search by recipient, subject or ID. Spam score and timestamps sit right in the table.

- Outgoing and inbound in separate tabs
- Local time or UTC, your choice
- Sort by created, sent or updated

## Every attempt, every response

Open any email to see its delivery attempts with the receiving server’s SMTP response, plus every load and click with time, IP and device.

- Headers, HTML, text and source preview
- Attachments listed with sizes
- Cancel, retry or forward from the same screen

## See why a message was held

Every message is scored before it leaves. The spam checks panel shows each rule that fired and its weight, so you can fix content instead of guessing.

- Score badge right in the email list
- Held messages can be retried after fixing
- Rule-by-rule positive and negative signals

## Features

- **Request logs**: Every API request and SMTP session with status code, duration and error.
- **Events stream**: Browse and filter every event your workspace produced.
- **Cancel in time**: Stop scheduled or queued email before it is delivered.
- **Retry failures**: Retry bounced, failed or held email individually.
- **Forward**: Send a copy of any email to a colleague for debugging.
- **Provider breakdown**: Delivery rates for Gmail, Outlook, Yahoo, iCloud and others.
- **Time to inbox**: Exact timing between acceptance and remote acknowledgment.
- **Retention controls**: Choose how long contents, activity and logs are kept.

## FAQ

### How long are email logs kept?

On Pay as you go, logs and message contents are kept for 7 days and message activity for 30 days. Pro and Business keep logs and contents for 30 days and activity for 365 days. The Data Retention add-on lets you choose any window from 1 to 365 days.

### Can I see why an email bounced?

Yes. The delivery timeline shows the exact SMTP response from the receiving server for every attempt, along with our bounce classification.

### What does “held” mean?

Held emails scored too high in our pre-send spam check and were not delivered, protecting your reputation. Review the spam checks, adjust the content, and retry.

## Links

- Documentation: https://emailit.com/docs/logs/
- Pricing: https://emailit.com/pricing/
- Sign up: https://dash.emailit.com/register

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Source: https://emailit.com/products/email-logs/