Reference
Simplified email statuses
Email statuses were renamed and consolidated. Update integrations that match on old names such as sent, softfail, hardfail or opened.
Updated Feb 25, 2026
ChangedEmail logsEmail APIWebhooks
| Old status | New status |
|---|---|
pending |
accepted or scheduled |
sent |
delivered |
softfail |
attempted |
hardfail |
bounced |
opened |
loaded |
error |
failed |
Existing emails and deliveries were migrated to the new names. Events and webhook requests created before the change keep the values they were sent with. See Email statuses for the current list.