Overview
Your Emailit account
How your personal Emailit account differs from a workspace, what you can change on the Account page, and how sign-up, timezone and support work.
Your account is you: your name, email address, password and the ways you sign in. Everything you send, from domains to API keys and invoices, lives in a workspaceWorkspaceA container for everything you send: domains, API keys, emails, contacts, templates, members and billing. An account can belong to several workspaces. that your account belongs to. This page explains how the two fit together and where to manage your own settings.
Account vs workspace
| Account | Workspace | |
|---|---|---|
| Belongs to | One person | A team, product, brand or client |
| Holds | Name, email, password, two-factor authentication, passkeys, referral code | Domains, API keys, emails, contacts, templates, webhooks, settings, members |
| Billing | None | Plan, credits, payment method and invoices |
| Access | Signs in to the dashboard | Each member has a role: Admin or Member |
One account can belong to any number of workspaces, with a different role in each. You switch between them with the workspace switcher at the top of the sidebar. See Workspaces.
The Account page
Open the account menu at the bottom of the sidebar and select Account. The page has two tabs:
- General — rename yourself, change your email or password, and manage two-factor authentication and passkeys.
- Referrals — your referral code, share link and rewards. See Refer a friend.
What you can change
| Setting | Where | Details |
|---|---|---|
| Name | General > Rename | Used when Emailit addresses you, for example in sign-in emails. |
| Email address | General > Change email | Confirm with a 6-digit code sent to the new address. See Sign-in and security. |
| Password | General > Change password | At least 8 characters. Needs your current password. |
| Two-factor authentication | General > Two-Factor Authentication | Use an authenticator app instead of emailed codes. See Two-factor authentication and passkeys. |
| Passkeys | General > Passkeys | Sign in with Touch ID, Face ID or a security key. |
| Timezone | Account menu > Timezone | Standard (UTC) or Local. Applies to dates shown in the dashboard. |
The timezone choice is saved in your browser, so set it once on each device you use. It defaults to Local.
Emailit doesn’t offer self-service account deletion. To close your account, email support@emailit.com from the address on the account.
Sign up
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Create your login. Go to dash.emailit.com/register and enter Name, Email address, Password (at least 8 characters) and Confirm Password.
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Add a code (optional). If a friend or partner gave you a code, select Do you have a Partner/Referral code?, enter it and select Apply. If you arrived through a referral or partner link, the code is already filled in. Codes can only be added at sign-up. See Refer a friend and Partner program.
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Complete the security check. Pass the Cloudflare Turnstile check and select Sign up. Signing up means you accept the Terms of Service, Privacy Policy and Acceptable Use Policy.
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Verify your email. Enter the 6-digit code from the email titled “Your Emailit verification code”. Codes expire after 15 minutes. Select Resend code if it doesn’t arrive. You can’t open the dashboard until your email is verified.
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Set up your workspace. On Set up your workspace, either create a workspace (enter a Workspace name, such as
Acme Inc.) or join an existing one with an 8-character Invite code from a teammate.
A new workspace starts on Pay as you go, with the free monthly credits included with Pay as you go, and in sandbox mode. In sandbox mode you can only send to the account emails of the workspace’s members until Emailit approves production access.
If a teammate invited you by email, open the link in the invitation instead. On the invitation page, select No account yet? Sign up and register with the invited address. The invitation is accepted as soon as you finish. See Invitations.
Get support
Select Get support in the top bar of the dashboard to see your options:
- Email support@emailit.com for account, delivery or verification issues. The team replies within 24 hours.
- Discord at discord.emailit.com for general questions, feedback and community help. Don’t post account details there.
Check status.emailit.com for incidents.