How-to
Sign-in and account security
How signing in to Emailit works, from emailed one-time codes to passkeys, plus how to reset your password, change your email and keep your account safe.
This page covers how you sign in to the dashboard, what to do when you forget your password, and how to change your email, password and name. It applies to your personal account, not to API keys.
How sign-in works
Every password sign-in needs a second step. Which one depends on your setup:
| Your setup | Step 1 | Step 2 |
|---|---|---|
| Default | Email and password | A 6-digit code emailed to you, every time |
| Authenticator app enabled | Email and password | A code from your authenticator app, or a recovery code. No email code is sent. |
| Passkey | Choose the passkey | None. The passkey signs you in on its own. |
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Enter your credentials. Go to dash.emailit.com/login and enter your email address and password, then select Sign in.
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Enter the second factor. If you use emailed codes, check your inbox for “Your Emailit sign-in code” and enter the 6 digits on Check your email. The code expires after 15 minutes. Select Resend code to get a new one. If you set up an authenticator app, enter its 6-digit code instead, or select Use recovery code.
To sign in with a passkey, select Sign in with a passkey, or pick your passkey from your browser’s autofill suggestions in the email field.
After 5 wrong codes, sign-in is locked for 15 minutes and you see “Too many attempts. Please try again later.”
Reset your password
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Request a link. On the sign-in page, select Forgot your password?, enter your account email and select Email reset password link.
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Open the email. Look for “Reset your Emailit password”. For privacy, the page says a link was sent even if no account uses that address.
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Choose a new password. Select Reset password in the email and set a new password of at least 8 characters. The link expires after 60 minutes and works once.
Requesting a new link cancels any earlier one. A password reset doesn’t turn off your authenticator app, so you still need it at the next sign-in.
Change your email address
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Open your account. In the account menu at the bottom of the sidebar, select Account.
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Enter the new address. Under Change email, type the New email and select Send verification code.
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Confirm the code. Enter the 6-digit code sent to the new address and select Confirm email. Your sign-in email doesn’t change until you confirm.
You can’t switch to an address that another Emailit account already uses. Changing your account email doesn’t change the billing email of any workspace. Update that in Invoices and billing details.
Pending workspace invitations are tied to the address they were sent to, so accept them before you change your email, or ask for a new invitation.
Change your password
Under Change password, enter your Current password, a New password of at least 8 characters, and Confirm new password, then select Change password.
Rename your account
Under Rename, edit Name and select Rename. Emailit uses this name when it emails you.
Delete your account
Account deletion isn’t self-service. Email support@emailit.com from the address on your account. If you own workspaces, tell us what should happen to them. To delete stored email data, see Data retention.
Security recommendations
- Turn on an authenticator app or add a passkey. Both stop someone with only your password from reading your sign-in code in a compromised inbox. See Two-factor authentication and passkeys.
- Use a unique password. Use a password manager and don’t reuse your email password.
- Store recovery codes offline. They’re your way back in if you lose your phone.
- Give teammates their own accounts. Invite each person to the workspace instead of sharing a login. See Members and roles.
- Use scoped API keys for code. Apps and agents should use a sending-only key restricted to one domain, never your dashboard login. See API keys.
- Remove people who leave. An admin can remove a member under WorkspaceSettingsMembers.