How-to
Add-ons and services
Extend any Emailit plan with the Data retention add-on, dedicated IPs, a deliverability consultation, or the non-profit and student discount.
Add-ons extend a workspace beyond its plan. Some you activate yourself, others you request from the Emailit team. This page covers each one and how to get it.
At a glance
| Add-on | Price | How to get it |
|---|---|---|
| Data retention | $50 per month per workspace | Activate in WorkspaceBilling |
| Dedicated IP | See pricing | Request in WorkspaceBilling |
| Deliverability consultation | See pricing | Book from the pricing page |
| Non-profit and student discount | 50% off credit purchases | Apply from the pricing page |
Add-ons apply to one workspace. Only admins can activate the Data retention add-on, while anyone in the workspace can request a dedicated IP.
Data retention
Every plan keeps email data for a fixed time. The Data retention add-on lets you choose your own window for each data type, from 1 to 365 days. Use it to keep data longer than your plan does, or to delete it sooner for privacy.
| Pay as you go | Pro | Business | Custom | |
|---|---|---|---|---|
| Message contents kept | 7 days | 30 days | 30 days | Flexible |
| Message activity kept | 30 days | 365 days | 365 days | Flexible |
| Request logs kept | 7 days | 30 days | 30 days | Flexible |
| Analytics kept | 365 days | Forever | Forever | Flexible |
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Activate the add-on. Go to WorkspaceBilling. Under Add-ons, select Activate on the Data retention row and complete Stripe Checkout. The row then shows Active.
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Set your windows. Go to WorkspaceSettingsData retention. For Message contents, Message activity, Logs and Analytics, choose Plan default or 1, 3, 7, 14, 30, 60, 90, 180 or 365 days.
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Save. Select Save. Emailit applies the new windows in its daily cleanup.
The add-on is a monthly subscription paid through Stripe. If it ends, your plan defaults apply again. The add-on also comes with some AppSumo purchases. See Data retention for what each data type covers.
Dedicated IPs
By default, mail goes out through Emailit’s shared IP pools. A dedicated IP gives you a sending reputation that only your mail affects. It suits steady volume, and the pricing page recommends it from about 1,000 emails a day.
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Open the request form. Go to WorkspaceBilling. Under Add-ons, select Contact sales on the Dedicated IP row.
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Describe your needs. Choose Company size, Annual revenue, Annual email volume and How many dedicated IPs, and fill in Describe your needs.
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Follow up. Submit the form. The request opens under WorkspaceSettingsRequests, where the team replies.
A new IP has no reputation yet and needs to be warmed up. See Dedicated IPs, Warm-up and Workspace requests.
Deliverability consultation
A one-time, prepared 45-minute session with the Emailit deliverability team, based on a detailed review of your setup. It’s useful before a large launch or when mail lands in spam. Book it from the pricing page, where the current price is listed.
Non-profit and student discount
Qualifying non-profits and students get 50% off credit purchases. Apply from the pricing page, or email support@emailit.com and tell us about your project.
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The priority migration service moves your domains, templates, suppressions and webhooks with help from an Emailit engineer.