Overview
Billing
How Emailit billing works, from plans and monthly credits to purchased credits, auto-refill and invoices, and who in a workspace can change it.
Emailit bills each workspace separately, and everything you do is paid for in credits. A plan gives the workspace a monthly pool of included credits, and you buy more when you need them. This page explains the model and where to manage it.
How it works
- A plan sets the basics. Every workspace is on Pay as you go, Pro, Business or a Custom plan. The plan decides how many credits are included each month, what extra credits cost, and your limits.
- Actions use credits. Each email, campaign email, automation run or verification uses a fixed number of creditsCreditThe unit Emailit bills in. Each action costs a fixed number of credits, for example 1 for an API or SMTP email and 2 for a campaign email..
- Included credits go first. Emailit uses the month’s included credits, then purchased credits.
- Buy more when you need them. Purchased credits never expire. Turn on auto-refill so you don’t run out.
| Pay as you go | Pro | Business | Custom | |
|---|---|---|---|---|
| Price | $0 | $25/mo, or $20/mo billed yearly | $250/mo, or $200/mo billed yearly | Custom |
| Included credits / month | Up to 3,000 | 100,000 | 2,500,000 | Flexible |
| Extra credits | $2 per 10,000 | $1 per 10,000 | $1 per 10,000 | Volume pricing |
Each action costs:
| Action | Credits |
|---|---|
| Email sent with the API or SMTP (per recipient) | 1 |
| Inbound email received | 1 |
| Campaign email (per recipient) | 2 |
| Automation run | 3 |
| Email verification (per address) | 5 |
For current prices and the full comparison, see pricing.
Where billing lives
Open WorkspaceBilling. The page has three tabs:
| Tab | What’s there |
|---|---|
| Workspace plan | Plans (upgrade or switch), Add-ons, Auto-refill, the AppSumo license if you have one, Payment method, Billing email, Billing address and Included bonus |
| Billable usage | Included and purchased credits, credits remaining, Purchase, a usage chart and a per-product table for the current billing period |
| Invoices | Every invoice with date, number, amount, status and a PDF link |
The sidebar also shows a Credits meter with how many credits are left. Admins see a Top up button there to buy credits.
Who can manage billing
Everyone in the workspace can see the billing page, usage and invoices. Only Admins can:
- Buy credits or change the plan.
- Activate add-ons.
- Add, update or delete the payment method.
- Change the billing email, invoice language, billing address and auto-refill settings.
See Members and roles.
Payments
Emailit uses Stripe for payments. Plan upgrades, credit purchases and add-ons open a Stripe Checkout page, where you can also enter a promotion code. Auto-refill charges the default card saved on the workspace. All prices are in US dollars.
Custom plans can pay by invoice and bank transfer. See Plans.