How-to
Invoices and billing details
Find and download Emailit invoices, set the billing email and invoice language, add your billing address and tax ID, and manage the card on file.
This page covers where to find invoices and how to set the details printed on them: billing email, invoice language, billing address and tax ID. It also shows how to manage the card Emailit charges. Each workspace has its own billing details.
Before you begin
- Anyone in the workspace can view invoices and billing details.
- Only Admins can change them. See Members and roles.
Download invoices
Go to WorkspaceBilling and select the Invoices tab. Invoices are issued for subscription renewals and credit purchases. The table lists the most recent invoices with:
| Column | Details |
|---|---|
| Date | When the invoice was created |
| Type | The document type |
| Number | The invoice number |
| Amount | Amount in US dollars |
| Status | For example paid or open |
Select PDF on a row to open or download the invoice. Use it as your receipt.
Billing email
The billing email is the address Stripe and Emailit use for this workspace’s invoices. It starts as the email of the person who created the workspace.
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Open the card. On the Workspace plan tab, find Billing email and select Edit.
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Enter the address. In Billing email preferences, type the New email and the same address in Confirm new email.
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Choose PDF invoices. Turn Receive PDF invoices on to get an email with a link whenever an invoice is paid.
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Pick a language. Choose the Invoice language and select Save.
Invoice languages: English, Čeština, Deutsch, Español, Français, Italiano, Nederlands, Polski, Português, 日本語, 中文, Українська and Русский.
Invoice emails go to the Notification emails in the Auto-refill card if you’ve set any, and to the billing email otherwise. Receive PDF invoices is the same setting as Email the same addresses when a new invoice is issued in that card. See Auto-refill and alerts.
Changing the billing email doesn’t change anyone’s sign-in email.
Billing address and tax ID
The billing address is printed on your invoices and used for tax purposes.
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Open the dialog. On the Workspace plan tab, find Billing address and select Edit.
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Fill in the fields. First and last name, Company, Address line 1, Address line 2 (optional), City, State / region, Postal code, Country and Tax ID (optional), such as your EU VAT number.
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Save. Select Save. New invoices use the updated details.
Invoices are addressed to the Company and First and last name from the billing address. Until you save an address, they use the workspace name. Changing the billing address doesn’t change the billing address of your card.
Payment methods
The Payment method card shows the workspace’s Primary card: the last four digits, the cardholder name and the expiry date. Emailit charges it for auto-refills and subscription renewals.
Add or update the card
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Open the dialog. On Payment method, select Add, or Update if a card is already saved.
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Enter the card. Fill in the Stripe card form in Update payment method: “Add or replace the card Emailit charges for subscriptions, credits, and auto-refill.”
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Save. Confirm. Your bank may ask you to approve the card. The new card becomes the default.
Delete the card
Select Delete on the Payment method card. Without a card, auto-refill can’t charge, so add a new card first if you rely on it.
Emailit accepts major credit and debit cards through Stripe. Custom plans can pay by invoice and bank transfer. See Plans.