Reference

AppSumo licenses

Redeem an Emailit AppSumo license, see what each tier includes, how it stacks with your plan and bonuses, and what upgrades, downgrades and refunds do.

Updated Oct 1, 2026

If you bought Emailit on AppSumo, your license adds monthly credits and sets domain and member limits for one workspace. This page explains each tier, how to redeem a license, and how it interacts with Emailit plans.

Tiers

Tier	Sending domains	Workspace members	Monthly included credits	One-time bonus credits
1	1	1	20,000	—
2	2	2	50,000	—
3	Unlimited	3	100,000	—
4	Unlimited	4	250,000	—
5	Unlimited	5	1,000,000	—
6	Unlimited	6	2,000,000	2,000,000

A license applies to one workspace. On that workspace’s WorkspaceBilling page, the AppSumo license card shows your current tier, the start of the activated license key and how the tiers compare.

How a license combines with your plan

The license adds its features on top of whichever plan the workspace is on. You can still upgrade to Pro or Business, or stay on Pay as you go.

Credits stack. Monthly included credits are your plan’s credits, plus the tier’s credits, plus any partner or referral bonus. For example, tier 3 on Pro gives 100,000 + 100,000 = 200,000 included credits a month.
Domain and member limits come from the tier. They replace your plan’s limits, even when the plan would allow more. A tier 1 workspace on Pro can have 1 sending domain, not 100.
Everything else comes from the plan. Webhook endpoints, subscribers per audience, analytics, DMARC reports, retention and the extra-credit rate follow your plan. See Plans.
Bonus credits never expire. The tier 6 bonus is added as purchased credits.
Included credits reset monthly at 00:00 UTC on the 1st, or on your billing cycle if you also have a monthly Pro or Business subscription. See Credits.

Pending email invitations count toward the member limit. See Members and roles.

Redeem a license

Open the activation link. After you buy, AppSumo sends you to https://dash.emailit.com/appsumo?code=…. Emailit fetches your license from AppSumo.
Sign in or create an account. Enter your email and select Continue. If you have an account, enter your password and finish sign-in with your emailed code. If you’re new, enter Name, Password and Confirm password.
Choose the workspace. Pick a workspace under Choose workspace to apply license. Only workspaces without an AppSumo license are listed.
Apply. Select Continue. You see “License was successfully applied to selected workspace.” The new limits and credits take effect immediately.

If your account uses an authenticator app, the activation page can’t finish sign-in. You see “This account has two-factor authentication enabled. Please sign in normally first, then open this link again.” Sign in at dash.emailit.com, then open the activation link again.

To put the license on a new workspace, create the workspace in the dashboard first, then open the activation link from AppSumo again.

A license can be redeemed once. Opening the activation link for a license that’s already in use signs in its owner and opens the dashboard.

Upgrade, downgrade or refund

You change tiers on AppSumo. Emailit receives the change and updates the workspace automatically:

Change	What happens in Emailit
Upgrade	The new tier’s limits and monthly credits apply. Upgrading to tier 6 adds the 2,000,000 bonus credits.
Downgrade	The lower tier’s limits and credits apply. Leaving tier 6 removes the 2,000,000 bonus credits, even if you’ve already used them.
Refund or deactivation	The license is removed from the workspace, with its credits, limits and any data retention add-on. Leaving tier 6 this way also removes the bonus credits.

If a downgrade leaves you with more domains or members than the new tier allows, existing ones keep working, but you can’t add more.

Data retention license

AppSumo also sells a data retention add-on for Emailit licenses. When it’s attached to your license, the workspace gets the Data retention add-on without a monthly charge. Choose your windows under WorkspaceSettingsData retention. If the add-on is refunded, the plan’s default retention applies again.

Troubleshooting

Message	What to do
License was already redeemed	The license is on another workspace. Sign in with the account that redeemed it, or contact support.
License is not active	The license was refunded or deactivated on AppSumo. Check your AppSumo account.
License or workspace was not found	Open the newest activation link from AppSumo, or contact support.
This AppSumo license includes N workspace member(s).	Remove a member or cancel a pending invitation, or upgrade your tier.
This license includes N domain(s).	Delete a domain you don’t use, or upgrade your tier.

For anything else, email support@emailit.com with the first characters of your license key.